Welcome to Stanleys Shop! These Terms and Conditions govern your use of our website (stanleshop.com) and all purchases made through our platform. By accessing our site or making a purchase, you agree to comply with these terms.

1. Website Use and Access

1.1 Eligibility

Our website and professional pneumatic tools are designed for:

  • Contractors and tradespeople seeking reliable air-powered equipment
  • DIY enthusiasts looking for professional-grade tools
  • Industrial professionals requiring durable marking and measuring accessories

By using our site, you confirm you are at least 18 years old or accessing with parental supervision.

1.2 Account Responsibility

If you create an account, you are responsible for:

  • Maintaining confidentiality of your login credentials
  • All activities under your account
  • Providing accurate and current information

2. Products and Services

2.1 Product Descriptions

We specialize in professional-grade pneumatic tools and accessories including:

  • Air Compressors and related equipment
  • Air-powered tools (Drills, Hammers, Sanders, Wrenches)
  • Job site marking solutions (Chalk Lines, Crayons, Barricade Tape)
  • Measurement and marking tools

We strive for accuracy in product descriptions but cannot guarantee all specifications are error-free.

2.2 Product Availability

All products are subject to availability. We may limit quantities and discontinue items without notice.

3. Orders and Payments

3.1 Order Process

Orders are processed within 1-2 business days (excluding weekends/holidays). You will receive:

  • Order confirmation email
  • Shipping notification with tracking

3.2 Payment Methods

We accept:

  • Visa, MasterCard, JCB
  • PayPal

You agree to provide current payment information and authorize us to charge your selected method.

3.3 Shipping

We ship worldwide except to certain Asian countries and remote areas. Options include:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
  • Free Shipping: For orders over $50 via EMS (15-25 business days)

Delivery times are estimates and may vary due to customs processing.

4. Returns and Refunds

4.1 Return Policy

We accept returns/exchanges within 15 days of delivery if:

  • Item is new, unused with original packaging
  • All parts/accessories are included
  • Proof of purchase is provided

4.2 Non-Returnable Items

For safety/hygiene reasons, these cannot be returned once opened/used:

  • Air Hose Fittings (opened)
  • Barricade Tape (cut/used rolls)
  • Marking Chalk (opened containers)
  • Lumber Crayons/Pencils (used)

4.3 Return Process

  1. Email [email protected] within 15 days
  2. Receive RMA number and instructions
  3. Ship items to: Stanleys Shop Returns, 600 West 19th Avenue, Anchorage, US 99503
  4. Allow 3-5 business days for processing after receipt

Original shipping costs are non-refundable unless the return is our error.

5. Intellectual Property

All content on our website (logos, text, images) is our property or licensed to us and protected by copyright laws. You may not:

  • Reproduce, distribute, or modify any content without permission
  • Use our branding for unauthorized purposes
  • Reverse engineer our website or products

6. Liability Limitations

6.1 Product Use

Our pneumatic tools are professional-grade equipment. You agree to:

  • Use products only as intended by manufacturers
  • Follow all safety instructions
  • Assume responsibility for proper use

6.2 Website Operation

We strive to maintain uninterrupted service but cannot guarantee:

  • Error-free operation at all times
  • Immediate resolution of technical issues
  • Complete protection against security breaches

We are not liable for incidental or consequential damages from website use or product purchases.

7. General Provisions

7.1 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

7.2 Governing Law

These terms are governed by the laws of Alaska, USA. Disputes will be resolved in Anchorage courts.

7.3 Contact Information

For questions about these terms, contact:

Stanleys Shop Customer Service
Email: [email protected]
Physical Address: 600 West 19th Avenue, Anchorage, US 99503

Professional Tools for Professionals: At Stanleys Shop, we’re committed to providing contractors, tradespeople, and dedicated DIYers with reliable pneumatic tools and accessories. These terms are designed to create a transparent, fair relationship as we help you get the job done right.